Shipping & returns
Shipping
- Orders ship within 1 business day from North Carolina, with tracking on every order.
- Free tracked shipping on orders of $75.00 or more.
- We currently ship within the United States only.
- Singles ship in a penny sleeve and top loader inside a rigid mailer. Graded cards and sealed product ship boxed and padded.
- Higher-value orders may require a signature on delivery.
Returns
- Sealed product: returnable within 14 days of delivery if still factory sealed and unopened.
- Singles: if a card arrives in worse condition than described, contact us within 7 days and we'll make it right with a refund or replacement.
- Graded cards: returnable only if the slab arrives damaged or isn't the card listed. Grades are the grading company's opinion, so we can't accept returns over a disagreement with the grade.
- Opened packs and boxes can't be returned.
Damaged or lost packages
Take photos of the package and contents and contact us within 7 days of delivery. We'll work with you and the carrier to sort it out.
