Dragon & Moon

Shipping & returns

Shipping

  • Orders ship within 1 business day from North Carolina, with tracking on every order.
  • Free tracked shipping on orders of $75.00 or more.
  • We currently ship within the United States only.
  • Singles ship in a penny sleeve and top loader inside a rigid mailer. Graded cards and sealed product ship boxed and padded.
  • Higher-value orders may require a signature on delivery.

Returns

  • Sealed product: returnable within 14 days of delivery if still factory sealed and unopened.
  • Singles: if a card arrives in worse condition than described, contact us within 7 days and we'll make it right with a refund or replacement.
  • Graded cards: returnable only if the slab arrives damaged or isn't the card listed. Grades are the grading company's opinion, so we can't accept returns over a disagreement with the grade.
  • Opened packs and boxes can't be returned.

Damaged or lost packages

Take photos of the package and contents and contact us within 7 days of delivery. We'll work with you and the carrier to sort it out.